How do I track my order?
Use our Track Your Order page. Enter your order number and the email you used at checkout to see your order status, or paste a FedEx or UPS tracking number from your shipping email to go straight to the carrier’s tracking.
How much is shipping?
Shipping is calculated at checkout with live FedEx rates based on your order and delivery address. Orders of $350 or more ship free, and computer desks, outdoor furniture, and patio furniture sets always ship free.
Do you ship internationally?
Yes, we ship within the United States and internationally. International orders of $350 or more also ship free.
When will my order ship?
Orders are prepared by our vendor partners. As soon as your order ships, you will receive a shipping confirmation email with your tracking number.
An item says “Out of stock” — can I still order it?
Yes. Items marked Out of stock can be ordered on backorder — place your order now and it ships as soon as the vendor restocks it.
What payment methods do you accept?
We accept PayPal, Venmo, and Pay Later through PayPal at checkout.
What if my order arrives damaged or something is wrong?
Email us at sales@shopworks.pro or call (877) 318-6860 and we will make it right.
How do I contact you?
Email sales@shopworks.pro or call (877) 318-6860.